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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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theoldeagle22

February 20, 2026

5  out of  5
rating by theoldeagle22
"The agents at State Farm are excellen, very Knowledgeable, by Great customer service. I use them for all my vehicles. Thank you Cary."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Cary and the entire State Farm team have provided you with excellent, knowledgeable service and great customer care. We truly appreciate your trust in us for all your vehicle insurance needs. If you ever need anything, we're always here to help!"
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Kristie Larimore

February 18, 2026

5  out of  5
rating by Kristie Larimore
"I have been searching for a lower automobile rate for several months and all the quotes I received were not very reasonable. I then connected with Traci with the Mike Alfred agency and she worked with me to get the best possible rate. Amazing customer service and very friendly and responsive to my questions."
We responded:
"Kristie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Alfred’s Team—we are always here to help!"
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Lynda Strawn

February 17, 2026

5  out of  5
rating by Lynda Strawn
"The people from this office are always so friendly and attentive to your needs! My family & I have automobile insurance with them. So far, I am very happy with the price for full coverage for three vehicles. The service is excellent because of the people. Thank You All!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you and your family are happy with your full coverage and the service you’ve received. Our team takes pride in being friendly and attentive, and your appreciation means a lot to us. Thank you for choosing Alfred Insurance Agency—we look forward to continuing to serve you!"
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Charlotte Kinney

February 13, 2026

5  out of  5
rating by Charlotte Kinney
"My new State Farm agent ,(Malachi) was very efficient, questions asked, answers given,wasn't rushed,I will recommend any and all who seek,auto & renters insurance to
My personal agent
Thank you for your personal support 🙏"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Malachi provided you with attentive and thorough service without rushing. Your recommendation means a lot to us, and we're honored to be your personal agent for auto and renters insurance. If you ever need any assistance, we're always here to support you!"
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Harold Kimbrough

February 13, 2026

5  out of  5
rating by Harold Kimbrough
"Highly recommend Malachi McSpadden. He has made my switch from my old insurance carrier an effortless experience. Thank you Malachi!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Malachi made your switch to Alfred Insurance Agency smooth and effortless. We truly appreciate your trust in us for your property and vehicle insurance needs. If you ever need anything else, don’t hesitate to reach out!"
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Michael Myrick

February 13, 2026

5  out of  5
rating by Michael Myrick
"Malachi was helpful and courteous.Mike Alfred’s State Farm Agency is always top notch"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with Alfred Insurance Agency. Your support means a lot to us, and we’re here anytime you need assistance. Looking forward to serving you again in the future!"
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Joel West

February 12, 2026

5  out of  5
rating by Joel West
"I requested two different quotes for coverage on 2 different cars and both times had my quotes within a couple hours. Thanks for the quick response (and the reasonable rates)"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that you received your quotes quickly and found our rates reasonable. At Alfred Insurance Agency, we strive to provide fast, reliable service and great value to all our clients. If you ever need anything else or have questions, don’t hesitate to reach out. We appreciate your trust!"
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Kesha Shoemaker

February 5, 2026

5  out of  5
rating by Kesha Shoemaker
"Malacai was awesome very polite and went over and beyond to get me the best quote. I recommend him and State Farm."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Malachi provided you with excellent service and went above and beyond to find the best quote for you. Your recommendation means a lot to us and to the entire Alfred Insurance team. We're proud to have you as part of the State Farm family! If you ever need anything else, don’t hesitate to reach out."
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Donold Campbell

February 4, 2026

5  out of  5
rating by Donold Campbell
"My experience with Mike Alfred State Farm agency was smooth, professional and friendly. Malachi was the agent that served me and he was an excellent communicator and answered all my questions patiently and completely. I highly recommend this firm."
We responded:
"Thank you so much for your kind words, Donold! We're thrilled to hear that Malachi provided you with smooth, professional, and friendly service. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future. If you ever have any questions, don't hesitate to reach out!"
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Rick Weeks

January 30, 2026

5  out of  5
rating by Rick Weeks
"Mike and his staff are exceptional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our prices great and that Mike and the team provided exceptional service. We appreciate your trust in Alfred Insurance Agency for your property and vehicle insurance needs. If you ever need anything else, we're here to help!"
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Deray Sandlin

January 22, 2026

5  out of  5
rating by Deray Sandlin
"Malachi was great help assisting us getting the best policy, will definitely recommend him to everyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Malachi provided excellent assistance in finding the best policy for you. Your recommendation means a lot to us! If you ever need anything else, please don't hesitate to reach out."
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Nicholas Iannuzzi

January 20, 2026

5  out of  5
rating by Nicholas Iannuzzi
"Excellent and professional."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had an excellent and professional experience. We look forward to serving you again!"
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Carrie Roberson

January 15, 2026

5  out of  5
rating by Carrie Roberson
"Malachi has been very helpful from the beginning! Switching to a new company comes with concerns & fears, and he met us with understanding and knowledge that helped us move forward. He essentially helped save us more than $40 per month. The absolute peace of mind behind every question is worth everything."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Malachi was able to provide the understanding and expertise needed to make your switch smooth and worry-free. Saving you over $40 per month while giving you peace of mind is exactly what we strive for. We truly appreciate your trust and look forward to continuing to support you!"
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Staci Argo

January 15, 2026

5  out of  5
rating by Staci Argo
"Traci and Mike were so helpful in helping me with Renters insurance! What I thought was going to be a tough situation turned out pretty easy. Thanks guys!"
We responded:
"Thank you for the five stars, Staci! I am glad to hear we have provided you with a positive experience! If there is anything else we can assist you with, please do not hesitate to stop by or call us! We are happy to help! -Mike"
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Rachel Lagrimas

January 8, 2026

5  out of  5
rating by Rachel Lagrimas
"Malachi was a pleasure to work with! He helped me save on 3 policies and it makes everything more convenient having everything in one place."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Malachi was a pleasure to work with and that he helped you save on your life, vehicle, and renter’s insurance policies. It’s great to know that having everything in one place has made things more convenient for you. We appreciate your trust and look forward to continuing to serve you!"
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Katonya Parrish

January 2, 2026

5  out of  5
rating by Katonya Parrish
"Customer service is top notch. You can tell they care. They take time to talk to you on deciding what plan is right for you. I recommend thus location"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our team provided you with attentive and personalized service. Helping you find the right plan is our top priority, and we're glad it made a positive difference. We look forward to assisting you again in the future!"
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Scott Wood

December 29, 2025

5  out of  5
rating by Scott Wood
"Malachi was professional and attentive to my requests. Was very helpful and most importantly courteous."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Malachi provided professional, attentive, and courteous service while assisting you with your property and vehicle insurance needs. We appreciate your trust and look forward to continuing to serve you in the future!"
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david king

December 24, 2025

5  out of  5
rating by david king
"Mike Alfred and his staff are courteous and professional in every way. Mike has been a friend of mine ever since he moved to Gadsden, taking over after agent Jim Mynatt passed away. He had big shoes to fill
but he has certainly done that."
We responded:
"Thank you so much for your kind words and continued support! Mike truly values the trust and friendship he's built since moving to Gadsden, and he's honored to carry on the great legacy left by Jim Mynatt. We look forward to serving you for many years to come!"
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Matthew Wade

December 13, 2025

5  out of  5
rating by Matthew Wade
"Great people that are always willing to help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was helpful and supportive. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Andrea Rayford

December 11, 2025

5  out of  5
rating by Andrea Rayford
"Traci has been there for me since we were kids so it was an easy switch to State Farm! She was quick to get me a quote and to save me over $500 every 6 months!!!…will definitely recommend her and State Farm to everyone!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ann Dooms

November 26, 2025

5  out of  5
rating by Ann Dooms
"Malachi was great! He helped me out with insurance on my two older vehicles and now my newest one! Looking forward to getting my roof done and then I’ll add my home ❣️👍🏼"
We responded:
"Thank you for taking the time to provide a 5-Star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jena Anne Campbell

November 21, 2025

5  out of  5
rating by Jena Anne Campbell
"First of all, Traci Argo’s kind & beautiful telephone voice was matched to a beautiful & kind woman. To me, a septuagenarian female, she was kind, patient, confident and highly intelligent. She delivered very satisfactory service and greatly exceeded my highest expectations for the auto insurance policy that I knew that I wanted for my little woman’s car."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Traci’s kindness, patience, and expertise made such a positive impression. It means a lot to us that she was able to exceed your expectations and help you find the perfect auto insurance policy for your little woman’s car. We truly appreciate your trust in Alfred Insurance Agency and look forward to serving you again in the future!"
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Michael Gnall (GmanCSO)

November 20, 2025

5  out of  5
rating by Michael Gnall (GmanCSO)
"Mike and his State Farm staff excelled in every possible facet when addressing our home and auto insurance needs. The staff was extremely attentive and pro-active during the entire process. They went "above and beyond" by providing expert guidance and really showed genuine concern for us as new clients. We highly recommend Mike to anyone in search of insurance or other products."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that the entire team provided attentive, proactive service and expert guidance throughout your home and auto insurance process. Going "above and beyond" for our clients is something we truly strive for, and we're so glad you felt genuinely cared for. We appreciate your high recommendation and look forward to continuing to serve you in the future!"
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Jamie Rodgers

November 19, 2025

5  out of  5
rating by Jamie Rodgers
"Very quick to respond and great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephanie Graves

November 17, 2025

5  out of  5
rating by Stephanie Graves
"Great customer service from Nica Hodge!"
We responded:
"Thank you so much for your kind words, Stephanie! We're thrilled to hear that Nica Hodge provided you with great customer service. We appreciate your feedback and look forward to serving you again!"